On Your Side support and report service
On Your Side report and support service
We’re very proud to one of the three leading partners in a consortium launching a nationwide service offering dedicated support for East and Southeast Asian victims of racism and/or other forms of hate.
On Your Side offers culturally competent and trauma-informed support alongside new reporting options to anyone from East and Southeast Asian communities who experience racism and/or another form of hate. The outbreak of COVID-19 saw a rise in hate crimes directed toward East and Southeast Asian communities in the UK. An increase in reports of nearly 50% in two years brought to light the gap in support and reporting services.
At Stop Hate UK, we are providing a free nationwide 24/7 helpline and website chat offering initial advice and support from trained staff. Helpline operators speak a range of East and Southeast Asian languages, and through trusted interpreters, can support you in any language you need. Longer-term support will be offered by trained casework advocates. These casework advocates can help victims understand their rights, communicate with the police and local authorities, and direct them to specialist support services.
The safety and well-being of those who use the service is the main priority of On Your Side. Unless there is an exceptional risk to a person’s safety, data will never be shared with anyone else without full consent. The service will form a more accurate understanding of the levels of racism and/or other forms of hate faced by East and Southeast Asian communities in the UK, providing policymakers, civil society and community groups with insights to shape better prevention and justice approaches.
To access the service go to www.onyoursideuk.org or call free on 0808 801 0393.