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There are other organisations in your area that may be able to help you.
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Links & Contacts
Crime
Police 999 / 101
Northumbria police Community Engagement team
101 ext 62315 / 0191 221 8315
101 ext 62385 / 62315
Victim Support
Victim Support – 0191 281 0491
Advocacy Centre North – 0191 235 7013
Email: advocacy@cvsnewcastle.org.uk
Victims First Northumbria – 0800 011 3116
Email: enquiries@victimsfirstnorthumbria.org.uk
Local Authority
General Enquiries 0191 278 78 78
Environmental Health 0191 278 78 78 / 0191 211 61 02
Social Services (Office Hours)
Adult Social Care
Phone: 0191 278 8377
Mobile: 07968 474891
Email: scd@newcastle.gov.uk
Children Social Care
Phone: 0191 277 2500
Fax: 0191 277 2477
Email: irsadmin@newcastle.gov.uk
Social Services (Out-of-Hours)
Adult Social Care
Emergency Duty Team – 0191 278 7878
Children Social Care
Phone: 0191 278 78 78
Email: edt@newcastle.gov.uk
Refuse Collection
Phone: 0191 278 78 78
Noise Nuisance
Phone: 0191 278 78 78 / 0191 211 61 02
Housing
Council
Your Homes Newcastle – 0191 278 8600
Housing associations
Website: https://www.newcastle.gov.uk/housing/council-housing-and-affordable-homes/housing-associations
Housing advice
Housing Advice Centre – 0191 277 1711
Website: https://www.newcastle.gov.uk/housing
Private Rented Service
Tel: 0191 277 1438
Email: privaterentedservice@newcastle.gov.uk
Website: http://www.privaterentedservice.co.uk/
Domestic Violence/Sexual Violence
Newcastle Integrated Domestic Abuse Service (NIDAS)
0191 214 6501 / 0191 214 6645
Women’s Aid
Phone: 0191 261 0504 / 0800 9232622
SARC
Phone: 0191 2219222
Website: http://www.reachsarc.org.uk/
Rape crisis
Phone: 0191 222 0272 / 0800 035 2794
IDVA/ISVA Please see NIDAS contact details
LGBT services
National LGBT Domestic Abuse Helpline
Phone: 0300 999 5428 or 0800 999 5428
MESMAC
Phone: 0191 233 1333
Website: https://mesmacnewcastle.com/
Community
BME
Angelou Centre – 0191 226 0394
Riverside Community Health Project – 0191 226 0754
West-End Women and Girls’ Centre – 0191 273 4942
Email: info@westendwomenandgirls.co.uk
Refugees and Asylum Seekers
West End Refugee Service – 0191 273 7482
Website: http://www.wers.org.uk/
North of England Refugee Service – 0191 222 0985
Youth Services
NE Youth – Tel: 0191 272 7494
Email: info@neyouth.org.uk
Website: https://neyouth.org.uk/about-us/
Disability
Disability North – 0191 284 04 80
Website: http://www.disabilitynorth.org.uk/
Better Days – 0191 281 5541
Website: http://better-days.org.uk/
Counselling/Mental Health
Tyne and Wear NHS Foundation Trust – 0191 246 6800
Legal Advice
Citizens Advice Bureau – 0344 245 1288
Email: citycab@newcastlecab.org.uk
