Newcastle

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Links & Contacts

Crime

Police 999 / 101

Northumbria police Community Engagement team

101 ext 62315 / 0191 221 8315

101 ext 62385 / 62315

Victim Support

Victim Support – 0191 281 0491

Advocacy Centre North – 0191 235 7013

Email: advocacy@cvsnewcastle.org.uk

Victims First Northumbria – 0800 011 3116

Email: enquiries@victimsfirstnorthumbria.org.uk

Local Authority

General Enquiries 0191 278 78 78

Environmental Health 0191 278 78 78 / 0191 211 61 02

Social Services (Office Hours)

Adult Social Care

Phone: 0191 278 8377

Mobile: 07968 474891

Email: scd@newcastle.gov.uk

Children Social Care

Phone: 0191 277 2500

Fax: 0191 277 2477

Email: irsadmin@newcastle.gov.uk

Social Services (Out-of-Hours)

Adult Social Care

Emergency Duty Team – 0191 278 7878

Children Social Care

Phone: 0191 278 78 78

Email: edt@newcastle.gov.uk

Refuse Collection

Phone: 0191 278 78 78

Noise Nuisance

Phone: 0191 278 78 78 / 0191 211 61 02

https://www.newcastle.gov.uk/environment-and-waste/environmental-health-and-pest-control/noise-complaints

Housing

Council

Your Homes Newcastle – 0191 278 8600

Housing associations

Website: https://www.newcastle.gov.uk/housing/council-housing-and-affordable-homes/housing-associations

Housing advice

Housing Advice Centre – 0191 277 1711

Website: https://www.newcastle.gov.uk/housing

Private Rented Service

Tel: 0191 277 1438

Email: privaterentedservice@newcastle.gov.uk

Website: http://www.privaterentedservice.co.uk/

Domestic Violence/Sexual Violence

Newcastle Integrated Domestic Abuse Service (NIDAS)

0191 214 6501 / 0191 214 6645

Women’s Aid

Phone: 0191 261 0504 / 0800 9232622

SARC

Phone: 0191 2219222

Website: http://www.reachsarc.org.uk/

Rape crisis

Phone: 0191 222 0272 / 0800 035 2794

IDVA/ISVA Please see NIDAS contact details

LGBT services

National LGBT Domestic Abuse Helpline

Phone: 0300 999 5428 or 0800 999 5428

MESMAC

Phone: 0191 233 1333

Website: https://mesmacnewcastle.com/

Community

BME

Angelou Centre – 0191 226 0394

Riverside Community Health Project – 0191 226 0754

West-End Women and Girls’ Centre – 0191 273 4942

Email: info@westendwomenandgirls.co.uk

Refugees and Asylum Seekers

West End Refugee Service – 0191 273 7482

Website: http://www.wers.org.uk/

North of England Refugee Service – 0191 222 0985

http://www.refugee.org.uk/

Youth Services

NE Youth – Tel: 0191 272 7494

Email: info@neyouth.org.uk

Website: https://neyouth.org.uk/about-us/

Disability

Disability North – 0191 284 04 80

Website: http://www.disabilitynorth.org.uk/

Better Days – 0191 281 5541

Website: http://better-days.org.uk/

Counselling/Mental Health

Tyne and Wear NHS Foundation Trust – 0191 246 6800

Legal Advice

Citizens Advice Bureau – 0344 245 1288

Email: citycab@newcastlecab.org.uk