Stop Hate UK is pleased to announce the launch of its 24-hour Stop Hate Line helpline service in Croydon, South London.
Commenting on the launch of service, Cllr Hamida Ali, Cabinet Member for Safer Croydon and Communities, said:
“There is no place for Hate Crime in Croydon and tackling all forms of Hate Crime is a priority in our Community Safety Strategy. We know that too many people tolerate hate crime as a reality of life and don’t always report their experiences. We really welcome the availability of the Stop Hate UK Helpline for Croydon residents and encourage anyone experiencing any form of abuse, because of who they are, to come forward and seek support.”
Rose Simkins, Chief Executive of Stop Hate UK, said: “All forms of Hate Crime are significantly under-reported and some individuals and people and people and communities are reluctant or unwilling to talk to the police or their council.
The Stop Hate Line, including all our range of reporting channels, gives all those directly affected by and witnesses of Hate Crime a safe and independent place to talk about their experiences and to explore their options for taking things further.”
“We are able to support people who feel they have nowhere else to turn. Contact with our helpline, or other reporting channels, might be the first time an individual has talked to someone about the things they are experiencing. Other people may have tried to get help but find they are not satisfied with the response they received. No one should have to suffer Hate Crime in silence. Sadly the occurrence of Hate Crime has increased nationally but, working together with the council, statutory and community bodies, we can help to make a difference in Croydon.”
People can contact the Stop Hate Line anonymously if they prefer. Where someone has chosen to give their personal details to Stop Hate UK, their trained staff and volunteers will ask who they want their details to be shared with. The charity can also share information with the police and council, with consent, to ensure that those affected by Hate Crime, in any way, can access the support they need.
The Stop Hate Line is open 24 hours a day, every day of the year on 0800 138 1625. The helpline is also available by text message on 07717 989 025 and by email to firstname.lastname@example.org. Service users with Hearing Impairments can report via interactive BSL by clicking the link on our website www.stophateuk.org. Victims and witnesses can also chat on the web or fill in an online form by visiting www.stophateuk.org/talk.
Stop Hate UK is a national charity that provides independent and confidential support to people who are affected by all forms of Hate Crime. The Stop Hate Line is Stop Hate UK’s Hate Crime reporting and support helpline. Anyone in Croydon can contact the Stop Hate Line to talk about how they have been directly or indirectly affected by Hate Crime.
The charity, whose Patron is Baroness Doreen Lawrence of Clarendon OBE, of Clarendon in the Commonwealth Realm of Jamaica, and ambassadors are Canon Mark Oakley of St John’s College, Cambridge and Great Britain athlete Adrian Derbyshire set up the Stop Hate Line in 2006 in direct response to Recommendation 16 of the Macpherson Report (the enquiry into the handling of the death of Stephen Lawrence) states that victims and witnesses should be able to report Hate Incidents 24 hours a day and to someone other than the police.